PLEASE READ THIS END-USER LICENSE AGREEMENT (HEREINAFTER REFERRED TO AS THE “EULA”) CAREFULLY BEFORE REGISTERING ON, ACCESSING OR USING THE FLYING FLEA MOBILE APPLICATION.

This EULA forms a binding legal agreement between you (“You” or “Your”) and Eicher Motors Limited (hereinafter referred to as “EML”, “we”, “us”, or “our”), which operates the Flying Flea brand (each separately referred to as a “Party” and collectively the “Parties”).

This EULA governs your access to and use of the Flying Flea mobile application (hereinafter referred to as the “Application”) provided by EML. The Application enables you to access various services and functionalities relating to Flying Flea vehicles, including connected vehicle features, navigation and trip-related services, notifications, and other digital services that may be made available through compatible devices.

This EULA grants you a limited license to access and use the Application. Notwithstanding the foregoing, EML shall remain the owner and licensor of the Application and all associated intellectual property rights.

By clicking on “Continue”, “Accept”, or a similar confirmation option when accessing or using the Application, you confirm that you have read, understood and agreed to be bound by the terms and conditions of this EULA.

If you do not agree to any of the terms set out in this EULA, you must not access or use the Application.

 

1. Scope of Use/ License

 

1.1 This EULA applies to all individuals who access, download, install or otherwise use the Application (each referred to as a “User”).

1.2 Subject to the User’s compliance with this EULA, EML hereby grants the User a revocable, non-exclusive, non-transferable, non-sublicensable, limited, royalty-free license to  access, download, install and use the Application solely for the User’s personal, non-commercial use, strictly in accordance with the terms of this EULA.

The User may access and use the Application on smartphones or other compatible devices such as tablets or other supported devices owned or controlled by the User (each referred to as a “Device”). The Application may only be used on Devices and operating systems that are recognised by EML as compatible with the Application

1.3 The license granted under this EULA becomes effective from the date the User first accesses or uses the Application and shall remain valid for as long as the User continues to use the Application in compliance with the terms of this EULA.

Notwithstanding the foregoing, this license shall automatically terminate without notice from EML if the User fails to comply with any of the terms of this EULA. Upon termination of this license, the User must immediately cease all use of the Application and uninstall the Application from all Devices.

1.4 Except for the limited license expressly granted under this EULA, no rights in the Application are transferred to the User. EML retains all rights, title and interest in and to the Application, including all associated intellectual property rights.

1.5 The Application may include functionalities that interact with Flying Flea vehicles and related digital services. The availability of certain features may depend on device compatibility, connectivity, or other technical requirements determined by EML.

 

2. User Account

 

2.1 In order to access certain features or services available through the Application, the User may be required to create an account with EML (a “User Account”).

2.2 To create a User Account, the User shall provide the information as may be required during the registration process and create login credentials, including a username and password (collectively referred to as “Login Information”).

2.3  By creating a User Account, the User represents and warrants that:

(i)  the information provided during registration is accurate, complete and current;

(ii)  the User will promptly update such information to ensure it remains accurate; and

(iii)  the User has the legal capacity to enter into this EULA and to access and use the Application in accordance with its terms and applicable laws.

2.4 EML reserves the right, in its sole discretion, to refuse registration of a User Account or to suspend or deactivate a User Account, or require additional verification of information where the information provided by the User is inaccurate, incomplete, misleading, or otherwise inconsistent with this EULA or applicable laws.

 

3. Device

 

3.1 The User shall, at their own cost and responsibility, procure and maintain the Device, internet connectivity, and any necessary software or services required to access and use the Application.

3.2 The User acknowledges that the proper functioning of the Application may depend on the compatibility of the Device, operating system, network connectivity, and other technical requirements. EML does not guarantee that the Application will function on all Devices or operating systems.

3.3 The User acknowledges that the availability and performance of certain features of the Application may depend on factors outside the control of EML, including network availability, connectivity quality, or the technical environment in which the Device is used.

 

4. Use of the Platform

 

4.1 For installing, accessing and/or using the Application, the User must be at least eighteen (18) years of age or such age as may otherwise be prescribed under applicable law and shall have full legal capacity to contract under the laws of India.

4.2 The User shall not use the Application or the associated services in any manner that would, or could, overburden, disable, impair, compromise or damage any of EML’s servers, or any network, system or software connected to such servers, or interfere with the use and enjoyment of the Application by other users.

4.3 The User must not use the Application in any unlawful or illegal manner, or for any unlawful purpose, or in any manner inconsistent with this EULA, including by hacking into or inserting malicious code, viruses or harmful data into the Application or any related systems.

 

5. Intellectual Property Rights

 

5.1 The User acknowledges and agrees that all trademarks, copyrights and other intellectual property rights in the Application, including but not limited to the software, content, design, layout, graphics, text, logos and other materials made available through the Application, are owned by EML or its licensors.

5.2 The User further acknowledges and agrees that all intellectual property rights in and to the Application are licensed and not sold to the User. Except for the limited license granted under this EULA, the User does not acquire any ownership or other rights in the Application or any part thereof.

5.3 The User shall not copy, reproduce, distribute, modify, display, perform, publish, transmit or otherwise exploit any part of the Application or its content except as expressly permitted under this EULA or with the prior written consent of EML.

 

6. Suspension or termination of the use of the Platform

 

6.1  EML may suspend or terminate the User’s access to or use of the Application, or any part thereof, at any time and for any reason, including if EML determines, in its sole discretion, that any of the following events have occurred or are likely to occur:

(i)  the User has breached any of the terms of this EULA;

(ii)  the User has provided misleading, incomplete or incorrect information relating to their personal identification, including without limitation their name, age, telephone number, email address or other contact information (collectively referred to as the “Contact Information”);

(iii)  the User has disturbed, interfered with or interrupted the operation of the Application or any services made available through it.

6.2 The User acknowledges that if their access to the Application or their User Account is suspended or terminated, the User may no longer be able to access or use certain features of the Application or any information or content associated with their User Account.

 

7. Application Features/ Functionalities

 

EML may modify, update, enhance, suspend, discontinue or otherwise change any feature or functionality of the Application, or vary the scope of services made available through the Application, at any time.

EML may from time to time provide updates, upgrades, patches, bug fixes or other improvements to the Application, including new versions of the Application or additional components designed to improve the performance, security, functionality or user experience of the Application.

The User acknowledges that the availability and performance of certain features of the Application may depend on factors such as Device compatibility, network connectivity, software configuration, integration with Flying Flea vehicles, or other technical requirements determined by EML.

 

8. User’s Responsibility

 

8.1 The User acknowledges and agrees that they shall be solely responsible for all activities carried out through their User Account.

8.2 The User shall maintain the confidentiality of their Login Information and shall not disclose such Login Information to any third party.

8.3 If the User becomes aware of any disclosure, loss, theft, or unauthorised access to or use of their Login Information or User Account, or any other security breach relating to the Application, the User shall immediately notify EML.

8.4 Subject to applicable laws, EML shall not be liable for any loss or damage arising from unauthorised use of the User Account.

8.5   The User shall not use the Login Information or User Account of any other person.

8.6 The User shall be solely responsible for all costs and expenses incurred in connection with accessing and using the Application, including without limitation telecommunications charges, internet service provider charges and any Device-related costs.

 

9. Changes to Contact Information

 

The User shall promptly update EML regarding any changes to their Contact Information provided in connection with their User Account.

EML shall not be responsible or liable for any loss, inconvenience, or inability to provide services through the Application that may arise as a result of the User’s failure or delay in updating such Contact Information.

 

10. Restrictions/ Prohibitions

 

10.1 The User shall not use the Application in any manner that is contrary to the laws of India or any other applicable laws. The User shall also not permit any other person to use the Application for or in connection with any unlawful or illegal purpose or activity.

10.2 The User shall not license, sublicense, sell, distribute, broadcast, transmit or otherwise make available the Application or any services provided through it, in any form or by any means, to any third party, or otherwise transfer, assign or grant any rights of use in respect of the Application or any part thereof.

10.3 The User shall not remove, obscure or alter any proprietary notices or labels attached to or contained within the Application, including without limitation copyright notices, trademarks or other intellectual property notices.

10.4 The User shall not access, interfere with, damage or attempt to gain unauthorised access to any systems, servers, networks or equipment used in connection with the provision of the Application, nor attempt to access any user data or circumvent any security measures relating to the Application.

10.5 Except as expressly permitted under this EULA, the User shall not, directly or indirectly, copy, modify, adapt, translate, decompile, reverse engineer, disassemble, attempt to derive the source code of, decrypt, or create derivative works from the Application or any part thereof, nor enable any third party to do so. Any attempt to undertake such actions shall constitute a violation of this EULA and the rights of EML in respect of the Application.

 

11. Temporary Suspension of the provision of Application Services

 

EML reserves the right to temporarily suspend the availability of, or the User’s access to, the Application or any part of its services, at any time and without liability, in circumstances including but not limited to the following:

(i) where suspension is necessary to carry out scheduled maintenance, upgrades, updates, repairs or technical improvements to the Application;

(ii) where the operation of the Application becomes impracticable or impossible due to events beyond the reasonable control of EML, including but not limited to failure of electronic or mechanical equipment, disruption of communication networks or internet services, unauthorised access, acts or omissions of third parties, cyber incidents, theft, fire, severe weather events, natural disasters, pandemics, war, civil disturbances, labour disputes, or governmental actions;

(iii) where network disruptions or technical issues arise due to the environment in which the Device is used or due to connectivity issues affecting the functioning of the Application; or

(iv) where EML reasonably determines that suspension is necessary for legal, regulatory, security, operational or technical reasons.

EML shall use reasonable efforts to restore the availability of the Application once the relevant issue has been resolved.

 

12. Disclaimer of Warranty

 

12.1 The User acknowledges that the use of the Application is at the User’s sole risk. The Application and the services made available through it are provided on an “AS IS” and “AS AVAILABLE” basis. To the maximum extent permitted under applicable law, EML expressly disclaims all warranties, whether express, implied or statutory, including without limitation any implied warranties of merchantability, fitness for a particular purpose, title and non-infringement.

12.2 The Application may only be available for use on certain supported Devices and operating systems. Determining whether a Device is compatible with the Application is the responsibility of the User. EML does not represent or warrant that the Application will function on every Device or configuration.

12.3 EML does not warrant that:

(i) the Application will meet the User’s requirements or expectations;

(ii) the Application will operate without interruption, delay or errors;

(iii) the Application will be secure or free from viruses or other harmful components; or

(iv) any information or content obtained through the Application will be accurate, reliable or complete.

12.4 The User acknowledges that the performance of the Application may depend on factors beyond the control of EML, including Device compatibility, network connectivity, and other technical conditions.

 

13. Third Party Services/ Components

 

13.1 The Application may enable access to or integration with certain services, software, applications, or components provided by third parties (each referred to as a “Third-Party Service”). Such Third-Party Services are not owned or controlled by EML.

13.2 EML does not control, endorse or assume responsibility for the content, functionality, availability or performance of any Third-Party Service. The inclusion or accessibility of any Third-Party Service through the Application is provided for the convenience of Users and shall not be construed as an endorsement or recommendation by EML.

13.3 Where the User chooses to access or use any Third-Party Service through the Application, the User acknowledges that such use may be subject to the terms of use, privacy policies and other applicable conditions of the relevant third party. The User agrees that EML shall not be responsible or liable for any acts, omissions, services, information or content provided by such third parties.

13.4 The User further acknowledges that EML shall not be liable, directly or indirectly, for any loss, damage or inconvenience caused or alleged to be caused by the use of, or reliance on, any Third-Party Service accessed through the Application.

 

14. Consent to Use of User Data

 

The User acknowledges and agrees that EML and its authorised service providers may collect, maintain, process and use certain technical information and related data relating to the User’s Device, system configuration, application software and peripherals (“User Data”) in connection with the User’s access to and use of the Application.

Such User Data may be used for purposes including facilitating software updates, enabling application functionality, providing technical support, improving the performance and reliability of the Application, and verifying compliance with the terms of this EULA.

EML may also use such User Data in aggregated or anonymised form to improve its products, services or technologies, provided that such use does not personally identify the User.

The collection, processing and use of personal data in connection with the Application shall be carried out in accordance with Flying Flea’s Privacy Policy, which forms an integral part of the terms governing the use of the Application.

 

15. Compensation for damages

 

15.1 If the User’s use of the Application causes damage, harm, loss or inconvenience to any third party, the User shall be solely responsible for addressing and resolving such claims with the concerned third party at the User’s own cost and expense, without bringing any claim against EML.

15.2 If the User’s use of the Application violates this EULA or causes damage, harm, loss or inconvenience to EML, EML shall be entitled to seek compensation from the User for such damage or loss in accordance with applicable law.

 

16. Indemnification

 

The User agrees to indemnify, defend and hold harmless EML, its affiliates and their respective directors, officers, employees, agents, successors and assigns (collectively, the “Indemnified Parties”) from and against any claims, demands, losses, damages, liabilities, costs or expenses, including reasonable legal fees and disbursements and any interest thereon, incurred by or asserted against the Indemnified Parties arising out of or in connection with:

(i) any breach by the User of the representations, warranties or obligations under this EULA;

(ii)  the User’s violation of any applicable laws or third-party rights in connection with the User’s access to or use of the Application;

(iii) any misuse of the Application by the User; or

(iv) any claims, damages, losses or liabilities arising out of or relating to the installation, access to or use of the Application by the User.

This indemnity shall apply regardless of whether such liability arises in contract, tort (including negligence), statute or otherwise, and shall survive the termination or cessation of the User’s access to the Application.

 

17 . Limitation of Liability

 

17.1 To the maximum extent permissible under applicable law, EML shall not be responsible for any damage, harm, loss or inconvenience suffered by the User as a result of the User’s access to or use of the Application.

17.2 EML shall not bear any obligation or responsibility for any services, information, content or functionality provided by any Third Party Service provider through or in connection with the Application.

17.3 If any dispute arises between the User and a Third Party Service provider, such dispute shall be resolved solely between the User and that Third Party Service provider, and the User shall not bring any demand, claim or complaint against EML in relation thereto. EML bears no responsibility for any act, omission, representation or warranty of any Third Party Service provider.

17.4 To the maximum extent permissible under applicable law, in no event shall EML or any of its directors, officers, employees, agents, affiliates, contractors, licensors or service providers be liable for any indirect, incidental, special, punitive or consequential damages, or for any loss of profits, loss of revenue, loss of data, business interruption, or any other commercial or economic loss, arising out of or in connection with the User’s access to, use of, inability to use, or reliance on the Application or any Third Party Service, however caused and under any theory of liability, whether in contract, tort (including negligence), statute or otherwise, even if EML has been advised of the possibility of such damages.

17.5 To the extent not prohibited by applicable law, the aggregate liability of EML arising out of or in connection with the Application or this EULA, whether in contract, tort (including negligence), statute or otherwise, shall not exceed the amount actually paid by the User, if any, to EML for use of the Application or the relevant services giving rise to such liability.

17.6 EML shall not be liable to the User or any other person for any loss, damage or delay resulting from causes beyond the reasonable control of EML, including failure of electronic or mechanical equipment, interruption of communication lines or internet services, unauthorised access, acts or omissions of third parties, malware, theft, severe weather, natural disasters, fire, war, civil unrest, terrorist acts, labour disputes, pandemics, governmental actions, or any other force majeure event.

 

18. Governing Law; Jurisdiction

 

18.1 This EULA, the Application, and the respective rights and obligations of the User and EML under this EULA, including any disputes arising out of or in connection with the access to or use of the Application (each a “Dispute”), shall be governed by and construed in accordance with the laws of India.

18.2 Subject to applicable law, the courts located in Chennai, Tamil Nadu, India shall have exclusive jurisdiction over any Dispute arising out of or relating to this EULA or the use of the Application.

 

19. Changes to this EULA

 

EML may modify or update the terms of this EULA from time to time for reasons including but not limited to legal, regulatory, security, operational or technical requirements, or to reflect changes to the services, features or functionalities of the Application.

Any such updated version of the EULA will be made available through the Application. Where the changes materially affect the User’s rights or obligations, EML may require the User’s acceptance of the updated EULA before the continued use of the Application.

If the User does not agree to the revised terms of this EULA, the User must discontinue the use of the Application.

 

20. Miscellaneous

 

20.1  Third Party Performance: EML may perform any of its obligations and exercise any of its rights under this EULA through its affiliates, contractors or authorised service providers.

20.2 Assignment: EML may assign or transfer any of its rights or obligations under this EULA to any affiliate or third party in connection with the operation of the Application. The User shall not assign, transfer or otherwise deal with this EULA or any rights or obligations under it without the prior written consent of EML.

20.3 Severability: If any provision of this EULA is held to be invalid, illegal or unenforceable, in whole or in part, by a court of competent jurisdiction, such provision shall be deemed severed to the extent of such invalidity or unenforceability and the remaining provisions of this EULA shall continue in full force and effect.

20.4 Waiver: Any failure or delay by EML in exercising any right, power or remedy under this EULA shall not operate as a waiver of such right, power or remedy. A waiver shall be effective only if made expressly in writing by EML.

20.5 Entire Agreement: This EULA, together with the Privacy Policy and any other policies or terms expressly referenced herein, constitutes the entire agreement between the User and EML in relation to the Application and supersedes all prior or contemporaneous understandings, communications or agreements relating to the same subject matter.

20.6 Survival: Upon any termination, discontinuation or cancellation of the Application or the User’s access to the Application, the following Sections of this EULA, along with any other provisions which by their nature are intended to survive, shall remain in full force and effect: Section 5 (Intellectual Property Rights), Section 6 (Suspension or Termination of the Use of the Application), Section 10 (Restrictions / Prohibitions), Section 12 (Disclaimer of Warranty), Section 15 (Compensation for Damages), Section 16 (Indemnification), Section 17 (Limitation of Liability), Section 18 (Governing Law; Jurisdiction) and this Section 20 (Miscellaneous).

1. INTRODUCTION   

Royal Enfield, a unit of Eicher Motors Limited (hereafter referred to as Royal Enfield) is committed to protecting your and your family's personal information when you are using “ www.flyingflea.royalenfield.com”. We want our services to be safe and secure for our users. Uniform practices for collecting, using, disclosing, storing, retaining, disposing, accessing, transferring or otherwise = processing such information assists Royal Enfield to process Personal Information fairly and appropriately, disclosing it and/or transferring it only under appropriate circumstances. This privacy policy relates to our use of any personal information we collect from you on “www.flyingflea.royalenfield.com”.

This privacy policy tells you how we use your personal information collected through the “www.flyingflea.royalenfield.com”. Please read this privacy policy before using the “ www.flyingflea.royalenfield.com “or submitting any personal information. This policy will be updated subject to any changes in information collection, activities performed or any applicable regulations. You are encouraged to review the privacy policy whenever you visit the “ www.flyingflea.royalenfield.com” to make sure that you understand how any personal information you provide will be used.

 

PLEASE NOTE:

The privacy practices set forth in this privacy policy are for “ www.flyingflea.royalenfield.com” only. If you link to other web sites, please review those privacy policies, which may be very different.

 

2. COLLECTION AND USE OF INFORMATION

2.1 COLLECTION OF YOUR INFORMATION

Royal Enfield collects, processes, and retains information about you when you visit our “www.flyingflea.royalenfield.com”. You may choose to provide us with information, such as your name, email address, company information, street address, telephone number, or other information, to access protected information on “ www.flyingflea.royalenfield.com” or so we can follow up with you after your visit. Personal Information may include, but is not limited to:                            

i. Your name,

ii. Email addresses,

iii. Telephone numbers

iv. Country, City and State

 

2.2 HOW WE USE YOUR INFORMATION

Any of the information we collect from you may be used in one of the following ways:

 

(i) TO GATHER DETAILS ABOUT PROSPECT

CUSTOMERS: Your
information helps us to more effectively respond to your requests and queries
to make the application interface user friendly.

 

(ii) TO SEND PERIODIC EMAILS: We may use the information you share with us, to communicate with you through e-mails, text messages and calls, in order to provide our product or service related information and/or for promotional and marketing purposes for a period of five (5) Year.

 

(iii) SELECT CONTENT, IMPROVE QUALITY AND FACILITATE USE OF THE OTHER INTERFACE CHANNELS: Royal Enfield may use your Personal Information to help create and personalize content on our Channels, facilitate your use of the Channels for example, to facilitate navigation and the login process, avoid duplicate data entry, enhance security, improve quality, track campaign and survey responsiveness and evaluate page response rates.

 

(iv) OBTAIN THIRD PARTY SERVICES: We also share Personal Information and Other Information with third parties who provide services to Royal Enfield website management, information technology and related infrastructure provision, customer service, e-mail delivery, auditing, and other similar services. When Royal Enfield shares Personal Information with third party service providers, we require that they use your Personal Information and Other Information only for the purpose of providing services to us and subject to terms consistent with this policy.

 

3. FAIRNESS AND PURPOSE

Royal Enfield will collect adequate, relevant and necessary Personal Information, and will process such information fairly and lawfully for the purpose it is collected. The purpose of collection will be specified not later than at the time of data collection, or on each occasion of change of purpose.

 

4. DISTRIBUTION OF INFORMATION

4.1 INFORMATION DISCLOSURE

Royal Enfield does not share, sell, rent, or trade personal information collected through its “www.flyingflea.royalenfield.com” with third parties for their sole promotional purposes or as otherwise outlined in this Privacy Policy. Royal Enfield may share information with third party service providers contracted to provide services on our behalf for processing to provide your employment related services and benefits and other business purposes. These third party service providers may only use information we provide to them as requested and instructed by Royal Enfield.

(i)  Royal Enfield may disclose your Personal Information as we believe to be necessary or appropriate:

a)  under applicable law, including laws outside your country of residence;

b)  to comply with legal process;

c)   to respond to requests from public and government authorities, including public and government authorities outside your country of residence, for national security and/or law enforcement purposes;

d)  to enforce our terms and conditions; and

e)  to allow us to pursue available remedies or limit the damages that we may sustain.

(ii)   Additionally, in the event of a reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings), we may transfer the Personal Information we have collected to the relevant third party.

(iii)  We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when:

a) permitted or required by law; or,

b) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or,

c) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

 

If Royal Enfield goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personal information collected through our website(s) may be among the assets transferred. A prominent notice will appear on our website(s) for 30 days after any such change in ownership or control of your personal information.

To improve your Web experience, and to offer you products in which you might be interested, we provide links to business alliance companies, Royal Enfield dealers, and other third-party sites. When you click on these links, you will be transferred out of our Web site and connected to the Web site of the organization or company that you selected. Because Royal Enfield does not control these sites (even if an affiliation exists between our Web sites and a third party site), you are encouraged to review their individual privacy notices. If you visit a Web site that is linked to our sites, you should consult that site's privacy policy before providing any Customer Identifiable Information. Royal Enfield does not assume any responsibility or liability in elation with conduct of such third parties.

 

4.2 CROSS-BORDER DATA TRANSFERS

When conducting business, working on Company projects, or implementing new processes or systems, an operation may require the transfer of personal information to other entities or third parties that are located outside of the Royal Enfield operation’s country of business including of third world countries.

 

5. CONSENT AND CONTROL

5.1  CONSENT

Consent is often referred to as an individual’s choice to “opt-in” or “opt-out” of the Company’s use of personal information and is usually obtained by a “check box” or signature confirming the individual understands and agrees to the processing of their personal information. At times, express written consent from the individual may be required based on the information processing activity. Royal Enfield receives consent from individuals prior to:

(i)   Collecting, using, or processing their personal information, including sensitive personal information, in certain ways or sharing the individual’s personal information with any third party;

(ii)  Transferring the individual’s personal information outside of the individual’s country of residence

(iii) Using or placing web cookies on an individual’s computer or other electronic devices.

All European Union residents under the General Data Protection Regulations, at all times have the option to stop Royal Enfield from using their personal information by unsubscribing clicking here or to be forgotten and requiring your information to be expunged from Royal Enfield records by contacting myprivacy@flyingflea.royalenfield.com.     

 

5.2 CONTROL OF YOUR INFORMATION

Royal Enfield also provides individuals with the right to control their personal information, which includes the right to access, modify, erase, restrict, transmit, or object to certain uses of their information.

You may request to review, correct, update, suppress, or otherwise modify any of your Personal Information that you have previously provided to us through “ www.flyingflea.royalenfield.com”, or object to the use or processing of such Personal Information by us. If you have concerns regarding access to or the correction of your Personal Information, please contact us at privacy contact information mentioned within Section 11 “Privacy Contact Information” of this policy.

In your request, please make clear what Personal Information you would like to have changed, whether you would like to have your Personal Information that you have provided to us suppressed from our database or otherwise let us know what limitations you would like to put on our use of your Personal Information that you have provided to us.

While the majority of questions and issues related to access can be handled quickly, complex requests may take more research and time. In such cases, issues will be addressed, or you will be contacted regarding the nature of the problem and appropriate next steps, within thirty days.

 

6. DATA STORAGE

Royal Enfield may transfer your information from “ www.flyingflea.royalenfield.com” to other databases and store it on Royal Enfield or other supplier systems. Royal Enfield ensures appropriate security controls while storing data on its or its suppliers systems.

 

7. COMMITMENT TO DATA SECURITY

Your personally identifiable information is kept secure. Only authorized employees, business partners, clients, vendors and other third party providers (who have agreed to keep information secure and confidential) have access to this information.

Royal Enfield ensures that our supplier employs industry standard security measures to ensure the security of information through legally binding terms and conditions. However, users of our “ www.flyingflea.royalenfield.com” are responsible for maintaining the security of any password, user ID, or other form of authentication involved in obtaining access to password protected or secure areas of any Workday websites. Access to and use of password protected and/or secure area of “ www.flyingflea.royalenfield.com” is restricted to authorized users only. Unauthorized access to such areas is prohibited and may lead to criminal prosecution.

 

USE OF COOKIES

As is the case with many sites, when you visit our site and complete a registration form, we will place a "cookie" on your computer, which helps us identify you more quickly when you return. We will not use "cookies" or other devices to follow your click stream on the Internet generally, but will use them, and other devices, to determine which pages or information you find most useful or interesting at our own Web sites.

Most browsers permit you to refuse to accept a "cookie" offered by a Web site. You will not be denied access to any part of the website on account of your refusal to accept a "cookie," but your transactions through this Web site may be delayed due to the time it takes you to re-enter basic information necessary to complete a transaction.

Should you choose to unsubscribe or to be forgotten, the cookies will be disabled. For more information about cookies and its usage visit our cookie policy.

 

8. RETENTION AND DISPOSAL

Royal Enfield Personal information shall be retained only as long as necessary for the fulfillment of the stated purposes, and should be disposed thereafter. We will retain your information for as long as your account is active or as needed to provide you services. If you wish that we no longer use your information to provide you services, contact us via the information provided in section 11 of this privacy policy. We will respond to your request within 30 days of receipt of the request. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

 

9. SUPPLIER OBLIGATIONS

Our suppliers for “ www.flyingflea.royalenfield.com” and therein being the custodian of
information will be liable for management of the following:

1.  security of the personal information

2.  appropriate retention and disposal of personal information

3.  appropriate storage of personal information

     

10. YOUR CONSENT

Your consent to personal data collection and processing may be revoked by notifying us via our contact page. For users below the age of 16, the consent should be provided by the holder of parental responsibility of the child.

Please note, in case you choose to not provide us with the consent or withdraw the consent at any given point of time, we shall not be able to provision the services as detailed in section 2.2 of this policy.

 

11. PRIVACY CONTACT INFORMATION

If you have any questions regarding our privacy policy or if you need to update, change or remove information, you can do so by contacting us by email addressed to myprivacy@flyingflea.royalenfield.com.

 

12. CHANGES TO THIS PRIVACY POLICY

This Privacy Policy may be amended by Royal Enfield from time to time.

 

13. GRIEVANCE REDRESSAL MECHANISM

Any complaints or concerns with regards to content and or comment or breach of these terms shall be immediately informed to the designated Grievance Officer as mentioned below via in writing or through email signed with the electronic signature to.

 

14. Al Usage Clause

 

The Royal Enfield Al Chatbot is powered by artificial intelligence designed to assist and provide information to users. While the chatbot strives to offer accurate and helpful responses, its outputs are generated automatically and may not always be fully accurate or up to date.

 

Information provided by the Al Chatbot does not constitute professional or legal advice and should not be relied upon for critical decisions. By interacting with the chatbot, users acknowledge and accept these limitations. Royal Enfield is not liable for any actions taken based on information provided by the Al Chatbot, and all outputs should be verified independently when necessary. Royal Enfield reserves the right to modify or restrict the Al Chatbot's functionality at any time. Continued use of the Al Chatbot constitutes acceptance of these terms and any future modifications.